Welcome to the ESF Educational Services website!
Our new website offers a great deal more information regarding the broad range of courses that we offer, while also having several ways you can find and enrol for the many courses we have on offer across all of Hong Kong.
Our website is fully functional in the latest version of Google Chrome or Firefox. If you use an older version of Internet Explorer we strongly suggest you upgrade to the newer version of the IE browser, or use Google,Chrome or Firefox.
Homepage
We have added a quick search function that links you to our Schedule & Registration page, where you will find all of our available courses . A quick guide to the quick search function:
- Choose to search by either Programme (e.g. Sports, Language & Learning, Cambridge Exams), or by School (e.g. Discovery College or Island School)
- Depending on whether you chose to search by Programme or School, select an option under Class Type (e.g. Basketball or Primary English) or School
- Next select by Term, then click the yellow magnifying glass icon (the yellow icon is not clickable until all filters have been selected), which will redirect you to our schedule page, with search results displaying based on your selections.
- Please note, due to the large number of courses we offer, all search fields need to be filled in order to proceed.
Schedule & Registration
After using the quick search tool the website will redirect to the Schedule & Registration page (see the two pictures below). This is where you can browse courses, refresh the page based on new filter selections, or select and proceed through to the purchase of course enrolments.
Checkout
In order to purchase a course, you need to have an account with us. Please use the same email account for all your enrolments. Using different email accounts creates duplicate enrolments in our systems (because we use your email address and student ID number to identify you as a regular customer) and delays your enrolment.
After clicking Checkout, you will be able to log into your account, or create a new account. If you are unsure whether you have an account with us, please click “Forgot Password” below. If your e-mail has been registered with us, you will receive a new password shortly.
New Account/New Student
If you don’t have an existing account, please register with us (see below). Please complete all required information and click Next at the bottom of the page.
Please register your child as a new student. You can register more than one child per account.
Shopping Basket
Please review the courses you have in your shopping basket. You can delete any unwanted or duplicate courses at this stage. Please enter any promotional code you may have.
Please add course books you would like to purchase for your course.
If you have valid credit letters, you can click the "Credit Letter" button to view them. Please select the credit letters you would like to use in this transaction.
Confirmation & Payment
If you have received a promotion code, or a credit letter, you can apply it here and it will be deducted from the total purchase price. When you click Next, you will be taken to a PayPal payment page.
You may pay by credit card or PayPal. If you have an existing PayPal account you can now log in and complete your payment. You can also use your credit card without using or creating a PayPal account.
PayPal is our chosen payment platform. They charge us, as a vendor, a service fee for each transaction processed via their platform. They will never charge you any transaction fees as a consumer. If this happens, please contact your credit card issuing bank to resolve the matter.
When you have completed the payment form correctly and submittied your application to us you will receive an email notification for your payment from PayPal and a confirmation e-mail from us.
On rare occasions, PayPal may not accept your payment. This is most likely due to your credit card being overdrawn or nearing the limit, or the expiry date is near/or has already passed. Please try using another valid credit card, and/or contact your credit card issuing bank to resolve the matter.
If, by error, you enrolled your child twice for the same programme, or you noticed another error, please contact us as soon as possible to resolve the matter.
Thank you for your continued business with us and your support to our programmes. If you have any feedback for us or if you have any further questions about the website interface please e-mail us. We hope you and your children will enjoy our programmes.
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